Terms & Conditions.
1) We located Missing
persons working on an $80.00 retainer. Agreement must be given by the customer
giving the commission to the company, Chaldon Web Ltd., at the outset
a $ 80.00 retainer is collected in advance,
and the balance of the commission to pay £195 or us $320.00 should
the missing person specified be located within
six weeks of the agreement. A representative of the company will
telephone the customer to obtain details of the
commission and to obtain the verbal undertaking to pay this sum.
At the end of the 6 week period, if the missing person has not been located
but the company feel that progress is being
made, an extension may be requested for a further 6 weeks, which may be
granted or refused as the customer wishes.
If at the end of 6 weeks and the missing person has not been located and
the customer does not wish to grant an
extension then the agreement will be terminated at no cost to the customer.
2) If the missing
person is located and put in touch with the customer then the sum of £195
becomes immediately due
and must be paid by cheque, credit card, bankers order or cash within 15
days of receipt of the company’s report and
invoice. Customers outside the UK will be given an alternative local currency
rate for cheque payments. Failure to pay
outstanding accounts may result in your debt being passed to a local collection
agency and could ultimately affect your
ability to obtain credit in the future.
3) All telephone
conversations with the company are recorded at all times to protect the
interests of the company and the
customer. All tapes are kept for a minimum of 60 days after the end of
the commission.
4) Certificates
are charged at the published rate. With the exact reference or exact dates
supplied the amount becomes
due on delivery of certificates and invoice. Payment must be made within
15 days. Credit card payments with not be
collected until after dispatch. If certificates cannot be located from
the information given by the customer no charge will
be made.
5) Searches
at the Family Records Centre (FRC) will be carried out as specified by
the customer. Results will be Emailed
or posted to the customer, at which time payment becomes due at the rates
specified.